Returns Refunds

At 888lens.com, we are deeply committed to offer and maintain the best return/refund policy for our customers.

Do review your order carefully before proceeding with payment.

In a case where you received an item that is defective or different from your stated order, we will only proceed with a refund or exchange once we receive the initial goods back from the customer.

Returned products must be unopened, unmarked, undamaged, in the original box, complete, sealed, in the original conditions

Do note that we will not refund items arrived in damaged conditions at our premises. The returned items have to be in the same quantity with the original order and have to be exactly the same boxes as received from 888lens.com

The entire process could take around 2 to 4 months should there be no delays in postal services.

The credit card refund will be done on the same credit card used when the purchase transaction was done.

Please note that the client has to cover the return shipping fees to 888lens.com premises in Hong Kong